Cushions may over time lose some of their firmness, much as any foam or pillow type product would under normal circumstances. You will notice some compression loss and this is normal. However, foam seat cores are warranted to be free of defects in materials and workmanship for FIVE years from the date of sale. Jackson/Catnapper will honor reasonable and customary labor charges for a period of one year from the original date of sale for the purpose of repair or replacing warranty parts. Warranty service should be performed by an authorized Jackson/Catnapper retailer. Please review the Jackson/Catnapper warranty
for more information.